Terms of Service

Last updated: September 23, 2026

These Terms of Service ("Terms") govern your access to and use of the Homvi mobile app and website (together, the "Service"), operated by Homvi ("we," "us," or "our"). By creating an account or using the Service, you agree to these Terms. If you don't agree, please don't use the Service.

1. What Homvi Does

Homvi lets you track properties and the assets inside them (AC units, water purifiers, generators, vehicles, solar panels, and more), set maintenance schedules and reminders, log service history and costs, store warranty and receipt documents, and — on Premium — use AI features to get maintenance suggestions, chat about your home, scan an asset's nameplate, generate expense reports, save contractors, and share property access with family members.

2. Accounts & Eligibility

• You must provide accurate information when you register and keep your account credentials secure. You're responsible for activity that happens under your account.
• You must be at least 13 years old (or the minimum age of digital consent in your country) to use Homvi.
• You can sign up with an email and password, or sign in with Google or Apple.
• You can permanently delete your account and all associated data at any time from Profile → Account in the app.

3. Subscriptions & Billing

Homvi offers a Free plan (one property, up to three assets, automatic maintenance schedules, service logging, custom reminders, home health score, and email alerts) and a Premium plan (unlimited properties and assets, push notification alerts, the Document Vault, the AI Home Assistant and per-asset AI chat, AI nameplate scanning, expense reports, and the contractor directory), currently offered at $4.99/month or $39.99/year, sometimes with an introductory free trial. Exact current pricing, trial terms, and included features are shown in the app before you subscribe.

• Premium subscriptions are billed and managed through the Apple App Store or Google Play, depending on where you subscribed, and processed on our behalf by RevenueCat.
• Subscriptions renew automatically at the end of each billing period unless you cancel before it renews.
• You manage or cancel your subscription through your Apple ID or Google Play account settings, not in the Homvi app directly. Cancelling stops future renewals — you keep Premium access until the end of the period you already paid for.
• Refunds are handled by Apple or Google under their own refund policies; we don't process payments or refunds directly.
• If you downgrade from Premium to Free, content beyond the Free plan's limits (extra properties, assets, or Document Vault files) is kept but locked, not deleted, unless you delete it yourself or delete your account.

4. AI Features

AI-generated suggestions, chat replies, home insights, and nameplate-scan results are provided for informational purposes only and may be incomplete or inaccurate. They are not a substitute for the advice of a licensed electrician, HVAC technician, mechanic, plumber, or other qualified professional. You're responsible for verifying anything safety-related or costly before acting on it. AI features are subject to reasonable monthly usage limits, shown in the app.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose, or in a way that infringes anyone else's rights.
• Attempt to gain unauthorized access to another user's account, our systems, or data you weren't granted access to (including through Family Sharing).
• Reverse-engineer, decompile, or attempt to extract the source code of the app, except where applicable law expressly permits it.
• Abuse, overload, or attempt to circumvent rate limits or usage quotas on the Service, including AI features.
• Upload content you don't have the right to upload, or use the Document Vault to store anything unlawful.

6. Your Content

You own the properties, assets, notes, documents, and other content you add to Homvi ("Your Content"). You grant us a limited license to host, store, process, and display Your Content solely to provide and improve the Service to you (for example, sending it to an AI provider when you use an AI feature, as described in our Privacy Policy). We don't claim ownership of Your Content, and we don't use it to train our own AI models.

If you use Family Sharing, you're responsible for who you grant access to and what role (viewer or editor) you give them. Editors you invite can add, edit, or delete data on the property(s) you share with them.

7. Third-Party Services

The Service relies on third-party providers — including Google Firebase (push notifications, crash reporting, Google Sign-In), Apple (Sign in with Apple, App Store billing), RevenueCat (subscription management), and our AI providers (to power AI features). Your use of those integrations is also subject to the relevant provider's own terms.

8. Intellectual Property

Homvi, our logo, and the app's design, code, and branding are owned by us or our licensors and protected by intellectual property law. Nothing in these Terms grants you any right to use our trademarks or branding without our prior written consent.

9. Termination

You may stop using Homvi and delete your account at any time. We may suspend or terminate your access if you violate these Terms, misuse the Service, or where required by law. Where reasonably possible, we'll give you notice first. Sections that by their nature should survive termination (such as intellectual property, disclaimers, and limitation of liability) will continue to apply.

10. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, express or implied. We don't guarantee the Service will be uninterrupted, error-free, or that maintenance reminders, AI suggestions, or health scores will be complete or accurate. Homvi is a tracking and reminder tool — it does not perform maintenance, and using it doesn't replace regular professional inspection of your home's systems.

11. Limitation of Liability

To the maximum extent permitted by law, Homvi and its team won't be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, property damage, or missed maintenance, arising from your use of (or inability to use) the Service — including reliance on a reminder, AI suggestion, or notification that was delayed, inaccurate, or not delivered. Our total liability for any claim relating to the Service is limited to the amount you paid us, if any, in the 12 months before the claim arose.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we'll update the "Last updated" date above and, where appropriate, notify you in the app. Continuing to use Homvi after a change takes effect means you accept the updated Terms.

13. Contact Us

Questions about these Terms? Contact us at [email protected].